1.
Keep your phone conversation private, step away
from others when you must answer a call so as not to disturb or interrupt others.
2.
When leaving a voicemail, speak clearly, slowly,
and be brief. Repeat your name and number a second time at the end of your
message. This saves the receiver from having to replay your message to verify the
number you left.
3.
Keep your phone on silent or vibrate when in the
company of others. In most circumstances, the person in front of you should be
your preferred focus over an incoming call.
4.
Excuse yourself to take a call only when it is absolutely
necessary.
5.
Update your voice mail message to reflect
current circumstances. Always include your name in your greeting so callers can
confirm they have reached the correct number.
6.
Avoid chewing or drinking while on the phone;
the sounds can be amplified to your conversational companion.
7.
Cell phone use should be avoided in restrooms…gross!
8.
Make business calls during
business hours. If
you are unsure of someone’s hours, use the standard of 9:00 AM to 5:00 PM as
your guideline.
9.
If a call is dropped, the person who placed the
original call should return the dropped call immediately.
10. During
meals, phones should remain off of the table.
